Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

I highly recommend Pro Tune Plus based on my experience. I was driving from Virginia to Saskatchewan in January and my AWD system in my volvo xc 70 failed. I was stuck in a strange town and unsure of where to take my car. Both AAA and the staff at the Marriott Residence Inn seemed to think Pro Tune Plus would be decent. I was more than impressed with their service and the options offered in getting me back on the road. They did a great job; show impeccable attention to detail; and understood my need to get my car fixed and back to grad school quickly and cheaply. Fixing a Volvo in an area where there aren't alot of Volvos was scary for me but it worked out great!


-Rob P.

Excellent service! I went here to get my car checked before I moved back home and it was one of the best car services I've ever had. Joe was affable, professional, and efficient in his work. It didn't take long for the service to be finished, and he even put on some zip ties on the front of my ripped bumper to prevent it from getting damaged on the long ride home-for free! If you want quality service that's fast and professional, I highly recommend Pro Tune Plus.


-Holly B.

Absolutely incredible. Pro Tune Plus came through hard for us on our travels. We broke down in ND, are from Canada and Joe, Pat, Mayson and Nathan were the real MVP's who got us fixed up and back on the road in no time at all. Each one of them were SO compassionate, empathetic and did everything in their power to help myself and my friend get back on the road as quickly and safely as possible. Everything from personally driving us around town, and personally offering up a place for us to stay. Their efficiency and mechanic work is second to none and I would recommend ANYONE to not only get their vehicle fixed by Pro Tune Plus but to also even just have the pleasure of meeting these incredibly kind people. It was the best of a crappy situation to have had them come along our path. They give me faith in humanity and I from the bottom of my heart can't even put into words how wonderful of a business Pro Tune Plus is. Number one in North Dakota by a long stretch.


-Rebecca C.

Saved my Duck Hunt! Great people. Accommodated my two dogs while they fixed my van. Got me back on the road and had no further problems. I highly recommend this group for any travelers with car or truck problems.


-Rick T.

Service was awesome and if you haven't been here I recommend giving them a try. They were courteous and very professional. They diagnosed the problem and fixed it right the first time every time I have been here.


-Jason S.

Joe and the staff were fantastic! We were on a road trip on a time schedule and got to the shop later in the day. Without asking, Joe stayed an extra 45 minutes after hours so that we could continue with our trip. We even got to play some old school NES as we waited.


-Austin B.

What a great place! Got me in so fast. Was happy with all the work done for me. Such nice guys to know. Highly Recommend them.


-Sajara D.
  • ASE (Automotive Service Excellence)
  • IATN (International Automotive Technicians' Network)
  • AAA Approved Auto Repair
  • ALL-DATA
  • Amsoil
  • BG Products
  • Car Care Aware
  • Call Us For Service: 701-224-1638